We value your opinion and ask for your feedback. If you have a problem please let us know immediately. You may also write to us or use our feedback/ suggestion box. We Strive to continuously improve our services, and take your concerns, suggestions and complaints seriously.
If you feel that your complaint is not resolved, you may contact the Health Services Commissioner on 8601 5200 or on Toll free 1800 136 066. The Health Services Commissioner is located on Level 30th Floor, 570 Bourke Street Melbourne.
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times to ensure that this information is only available to authorised members of staff.